EQ1 Privacy Policy

Last Updated: 10/07/2025

At EQ1, your privacy matters to me. Whether you’re browsing, placing an order, or reaching out for support, I handle your information with care and responsibility. I only collect what’s needed and use it to improve your experience—nothing more.

By using theeqone.com, you agree to this Privacy Policy. Please take a moment to read it so you understand how your data is collected, used, and protected.

1. How I Collect Personal Information

I collect information when you interact with EQ1 in normal ways—shopping, contacting support, or browsing the site. This helps me process orders and improve how the website works for you.

Information may be collected when:

  • You place an order or create an account
  • You contact us via email, WhatsApp, or the contact form
  • You interact with us on social media or campaigns
  • You browse the site (via analytics tools)

2. What Information I Collect

I only collect basic and relevant information required to run the store and support you properly.

This may include:

  • Your name, email, and phone number
  • Shipping and billing address
  • Order history and preferences
  • Device type, browser, and IP address
  • Search terms used on the website

Important: I do not store your debit or credit card details. Payments are handled securely by third-party providers.

3. How I Use Your Information

Your data is used to run operations smoothly and improve your shopping experience.

I may use your information to:

  • Process orders, returns, and refunds
  • Send order confirmations and delivery updates
  • Respond to support requests
  • Improve website performance and layout
  • Prevent fraud or misuse
  • Send marketing messages if you’ve opted in

You can unsubscribe from marketing messages anytime.

4. Who I Share Information With

I never sell or rent your personal data.

Your information may be shared only with trusted partners such as:

  • Courier and delivery services
  • Payment processors
  • Email and customer support tools
  • Analytics platforms

All partners follow strict privacy and security standards.

5. Business Transfers

If EQ1 undergoes changes such as:

  • A merger or acquisition
  • Asset sale
  • Legal restructuring
  • Bankruptcy proceedings

Your data may be transferred as part of the business process. Even then, your information remains protected.

6. Cookies & Tracking Technologies

Cookies help the website function better and improve your experience.

I use cookies to:

  • Remember your cart and preferences
  • Show relevant products
  • Measure site performance
  • Understand how visitors use the site

You can disable cookies in your browser settings, though some features may not work properly.

7. Data Protection & Security

I take security seriously and apply standard safeguards to protect your data.

These include:

  • Secure HTTPS connections
  • Restricted internal data access
  • PCI-compliant payment providers
  • Regular updates and backups

No system is perfect, but I make every reasonable effort to keep your information safe.

8. Your Rights

You stay in control of your data.

You can:

  • Request access to your personal information
  • Ask for corrections or updates
  • Request deletion where legally allowed
  • Opt out of marketing communications

To make a request, contact:
📧 support@theeqone.com

9. Underage Users

EQ1 is intended for users 18 years and older.
I do not knowingly collect data from minors. If such data is found, it will be removed immediately.

If you are under 18, please use the site with a parent or guardian.

10. Public Reviews & Social Content

Anything you post publicly—such as reviews or comments—can be seen by others and may appear on search engines.

Please avoid sharing:

  • Personal contact details
  • Sensitive information
  • Content you don’t want reused

I can’t control how others use public information, so post thoughtfully.

11. External Links

The website may include links to third-party platforms such as:

  • Payment gateways
  • Social media sites
  • External articles or tools

Once you leave EQ1, their privacy policies apply. Please review them separately.

12. Policy Updates

I may update this Privacy Policy as the business grows or laws change.
The “Last Updated” date will always show the current version.

Continued use of the site means you accept the updated policy.

13. Contact Us

Questions about your data or privacy?

📧 info@theeqone.com

📱 WhatsApp: +92 333 4565821